🔥 How to Get Connected to District Heating 🔥
Ready to enjoy reliable, clean, and hassle-free heating? Follow these simple steps to get your district heating supply up and running!
📝 Step 1: Submit Your Application
Complete your application form and send it to:
Shetland Heat Energy and Power Ltd
Marina Business Park, Gremista,
Lerwick ZE1 0TA
💡 Top Tip: Want to chat about your application first? Feel free to give us a call — we’re here to help!
🔍 Step 2: Connection Assessment
SHEAP will assess the feasibility of connecting your property and will notify you in writing.
If a connection is possible, a SHEAP representative will visit your property to:
- Determine the pipe route and point of entry
- Decide the position of the meter and heat exchanger
- Advise on any other relevant details
📝 Step 3: Customer Agreement
Once the assessment is complete, we’ll draw up a customer agreement form for you to review and sign.
🛠️ Step 4: Plumbing Arrangements
You’ll need to hire a qualified plumber to:
- Provide a quotation for installing the heat exchanger and wet heating system (if not already in place)
- Include fitting of the meter (supplied by SHEAP) and connecting it to the power supply
- Carry out earth bonding to the correct engineering standards
💡 Pro Tip: Get your plumbing quotation before Step 2 if possible, so you’re aware of the costs before making any commitments!
🚧 Step 5: Pipe Installation and Reinstatement
SHEAP will arrange to:
- Lay the pipe from the mains to your property
- Handle all reinstatement work to restore the area
✅ After completion, the contractor may ask you to sign a form confirming that the reinstatement meets your satisfaction.
🔥 Step 6: Final Connection and Testing
Once your supply is ready, we’ll let you know so your plumber can:
- Install and connect your heating system
- Perform any required tests as requested by SHEAP
- Demonstrate the operation of your new heating system
🚀 Finally, we’ll seal the meter and carry out a thorough inspection of the installation. You’re all set!
🎉 Welcome to the Future of Heating!
With district heating, you’re choosing efficiency, sustainability, and comfort — all backed by a dedicated local team. Get connected today and start enjoying the benefits!