📜 SHEAP Billing Guide 📜

We offer flexible billing options to suit your needs. Here’s an overview of how you can manage your payments with Shetland Heat Energy & Power Ltd:

💳 Monthly Direct Debit

• You will receive two invoices a year on:
  • 31st March
  • 30th September
• The agreed amount will be collected on or around the 5th of every month.

💳 Quarterly Direct Debit

• You will receive four invoices a year on:
  • 31st March
  • 30th June
  • 30th September
  • 31st December
• Full payment for each invoice will be collected by direct debit.

💳 Quarterly Invoicing

• You will receive a quarterly invoice based on your total usage on:
  • 31st March
  • 30th June
  • 30th September
  • 31st December
• Payment can be made by any of the methods listed below.

💸 Payment Methods

You can make payments using a variety of methods:

• By Telephone: Call 01595 745151
• Online via Website:
  • www.sheap-ltd.co.uk
  • www.shetland.gov.uk/online_payments
• In Person at the Office:
  • Cash, Debit Card, or Cheque
• At SIC Cashiers:
  • Cheque, Debit or Credit Card
• By Post:
  • Cheque
• Bank Transfer:
  • Sort Code: 80-08-82
  • Account Number: 00729726

💳 Prepayment Option

With prepayment, you won’t receive invoices. Instead, you pay as you go by topping up your pre-payment card.

🤔 Need Assistance?

If you'd like to discuss your payment options or have any questions, please don’t hesitate to contact us:

• Phone: 01595 745151
• Email: mail.sheap@shetland.gov.uk

We’re here to help make your payment process as easy and convenient as possible!